Section I: Outlook Desktop Application

1. Sending an encrypted email
2. Open a New/Compose Email
3. Click on the Options tab
   
   
4. Click on Permissions
   
   
5. For Office 365 2019 users will click on Encryption
6. If you have multiple accounts in Outlook, you will have a drop down available for each account. You will want to select the account you will be sending the email on behalf of
7. Select the permission/encryption needed for that email
8. Unrestricted – no restrictions
9. Do Not Forward – Content cannot be forwarded, printed, or copied
10. Protected Trust – Confidential – The content can be modified but cannot be printed or copied
11. Protected Trust- Confidential View Only - cannot be modified in any way
12. This option will only work for internal users. External users will not be able to open a Confidential View Only encrypted email
13. Click Send

Section II: Outlook Web Application

1. Sending an encrypted email
2. Login to Outlook online
3. Click on New to open a new email
   
   
4. Select protect from the menu
   
   
5. The permissions can be changed by clicking on Change Permissions
   
   
6. Click on the drop down to select the permissions needed
   
   
   
7. Unrestricted – no restrictions
8. Do Not Forward – Content cannot be forwarded, printed, or copied
9. Protected Trust – Confidential – The content can be modified but cannot be printed or copied
10. Protected Trust- Confidential View Only - cannot be modified in any way
11. This option will only work for internal users. External users will not be able to open a Confidential View Only encrypted email
12. Compose message
13. Send when complete

Section I II: Mobile Devices

1. Sending an encrypted email
2. Open web browser on phone
3. Go to portal.office.com
4. Select Outlook icon
5. Click the + button to compose new message
   
   
6. On the subject line select the three dots
   
   
7. Choose Protect
8. The default permission is set to Do Not Forward
9. Compose message
10. Click Send to complete

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